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Word-of-Mouth Scorecard

Score your referrals, reviews, and advocacy engine in 3 minutes.

Instant Score 12 Questions 3 Minutes

Rate Each Statement

1. I actively ask satisfied customers for referrals
Never Always
2. I have a formal referral program with rewards
Never Always
3. My customers know exactly who to refer me to
Never Always
4. I track how many new customers come from referrals
Never Always
5. I make it easy for customers to leave Google reviews
Never Always
6. I respond to all online reviews (positive and negative)
Never Always
7. My customers regularly share my business on social media
Never Always
8. I have a clear follow-up system after each sale/service
Never Always
9. I offer an exceptional experience that people talk about
Never Always
10. I have brand advocates who proactively promote my business
Never Always
11. I collect and share customer testimonials regularly
Never Always
12. My referral and review strategy is documented and repeatable
Never Always
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